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What’s the Internet of Things and Why Should I Care?

Hi, I’m Lori Bush and I’m a techie.  (Sounds like I’m in a 12-step program, doesn’t it?)

And, being a techie, I sometimes assume that folks “get it” when I start espousing the virtues of some new technology.   Thankfully, I have great friends and neighbors that remind me that these high tech concepts and ideas aren’t self-evident, and that often, concepts like Open Data or the Internet of Things, are harder to understand. So, let me try. ☺

As an example, let’s talk about the Internet of Things, or the Internet of Everything. What does it mean, and why should we care?

Well, let me try to explain.

What is the Internet of Things?

The Internet of Things (IoT) is a concept that says that any electronic device can be connected to the Internet, and (potentially) to each other. With the increasing reach of the Internet, and with more and more devices having wifi and radio frequency ID (RFID) connectivity capability, as well as the decreasing costs of these devices – more and more of what we use everyday connects to the Internet, and shares information with it. In fact, according to a variety of sources (Gartner, Cisco and others), more than 5 Billion devices are connected to the internet today – some say it will be 25 billion by this year, with 75 billion by 2020.

Internet of Things Infographic - Cisco

Internet of Things Infographic – Cisco

Number of IoT - Cisco

Number of IoT – Cisco

Yes, this is happening now.  You know it is, because you probably have a smartphone that is connected right now.  But what you might not realize is that there are a slew of other devices connected, as well.  From a toothbrush that can watch to make sure your children are really brushing their teeth well, to a voice-activated smart outdoor grill that will notify the user when their food is ready, to even a sensor loaded and connected tennis racquet (promoted by Rafael Nadal) that is said to improve your game by providing information on power, strokes, and more.  This is just the beginning.

From Toothbrushes to Racquets

From Toothbrushes to Racquets

What you may NOT know, is that companies of all types are using it to improve their services – from UPS who is using sensor data from their 80,000 vehicles to provide information on the speed, miles per gallon, number of stops, etc – to save money and improve delivery routes.  By using this data effectively, they have saved more than 39 million gallons of fuel through route optimization and reduced their greenhouse gas emissions by reducing the number of miles and idling time.

From UPS Press Room

From UPS Press Room

Just think about Disney, the mecca of great customer service (and Mickey Mouse.) Disney World  is now using the MagicBand, which I would say is the new height of IoT. The MagicBand is a wristband that is not only a key into your hotel room, but also provides you access into the park(s), as well as allowing you to buy food and merchandise. On the back end of this system, Disney is using this data to track visitors throughout the park, knowing proactively where visitors are, and thereby able to support more visitors, and to better staff rides and restaurants.  Not only that, but kids and adults can personalize their wristbands to make them their own.

Photo by Erik

Photo by Erik

intopark

Photo by Kevin Baird

Why do we care?

So, this is all great information – but really, why should we care?  Well, for lots of reasons.

FIRSTit can mean big life changes are in store.

fitbit3

My FitBit

How? Well, just take my little FitBit, for example. A few years ago, in order to improve my commitment to my health I made a decision to wear this little guy everyday.  The FitBit counts my steps, my activity, and even the number of stairs I climb. The information is automatically sent to an app on my phone, as well as the “cloud” (just a word that means the Internet repository for this data) and it tracks my trending data. I can even set it up to track my sleep patterns. More importantly for me though, is that I’ve set it up to send this information to my company’s health and wellness program.

Why would I do that? Because for every 30 min of exercise I track per day, my healthcare incentive plan PAYS ME $5/day to my Healthcare Savings Account (up to $800/year.) The device costs less than $100. So, that’s a win of $700/year, just for me! It’s also a win for my company, because studies have shown that even 30 min of activity a day reduces healthcare costs. That’s a personal decision, for sure, and the connection to my device isn’t a requirement – but it saves me the time from going into the tool and self-reporting my exercise everyday.

redbrick

Healthcare is just one industry looking at this phenomenon– from wearable fitness devices like mine, to special GlowCaps that fit prescription bottles – reminding people to take their medication; to wearable alarms for aging family members, this is just one industry poised to take the IoT to a new level.

SECOND, it can improve productivity, while also reducing costs. For real.

Solar Trash CanHere’s another example. You may have read about our new Solar Trash Cans made by Big Belly. This trash compactor, powered by solar energy, uses the internet to let our Public Works department know when it’s full, reducing the need for our trucks to drive around and waste time, gas and people to empty partially filled trash cans. The power of the Internet is saving us money, reducing our carbon footprint. And, keeping analytics on these activities will continue to allow public works to improve their services, over time.

At home, you can use all types of IoT tools to help defray costs and improve your own productivity. You might have heard of NEST – the smart thermostat that monitors the actual activity in your home during the day, while also watching real-time weather forecasts – to reduce your energy usage (saving you money), and to moderate the temperature in your home.

And have you ever wanted to better manage your irrigation water usage?  I have a friend who uses the Rachio smart sprinkler, to be able to control his water irrigation system, from anywhere. The system knows about the changes in weather, adjusts the watering to the seasons, and manages his irrigation dependent on his own lawn’s needs, rather than being on a “set schedule.”

From Home Depot

From Home Depot

Don’t forget, Town of Cary water customers also have a tool at their disposal today. Aquastar will allow you to use data to manage your own water usage. (Read my blog post here.)  By reviewing your water usage data, as well as setting up alerts in Aquastar, you can tell if you have a leak, a toilet running, or see your trending water usage, even when you aren’t there.

Water Usage

And THIRD, this is just the beginning.

More and more of our world and devices are being connected. Sure, there are refrigerators that will send you an email when you are low on milk, (yeah, that’s an old example), but there are also scenarios that can really change your life, such as the air quality sensors that are located all around Boston.  Just think of the opportunities for folks that have asthma – with the Internet of Things sensors, folks with severe asthma and other respiratory issues can connect their smartphones to this network, and then proactively receive messages when the air quality is bad, and be able to track how often they use their inhaler. These kinds of IoT advances can absolutely improve their quality of life.

In fact, just doing a search online at Thingful.net ( a search database of Internet of Things, across the globe)  I found that there are a number of sensors by my house, from weather stations, to air quality stations.

Air quality station in Cary

Air quality station in Cary

 

In Cary – a Connected Bench?

Recently, the Information Services Advisory Board (ISAB) took a look at a new bench-type IoT product recently installed in Boston. It’s called the Soofa – is a place to sit, but so much more. It’s a public space styled bench, solar powered that charges smartphones, while also collecting real-time data about its surrounding environment. The data collected can be air quality related, or noise, and that data can be provided back to the cloud for analytics. There are already 6 of this installed in various locations around the Boston area.  At this point, it’s very new technology but is making waves, and something to consider over time.

 soofa

What else do I need to know?

The key word is knowledge. Now that we know that more and more of our devices will be on the internet, and communicating information about us, we need to be aware and make a conscious decision whether this is data you want to share, or not.

I share this with the kids in my Internet Safety classes – YOU choose what data you make publically available. If you don’t want people to know where you are, don’t turn on “location services” on your smart phone applications, or disable geotagging on your iphone, to remove location information from your pictures.  Always be aware of your data and who has access to it.

Yes, it’s true that this is an extra step you have to take, but it’s up to us to ensure that the privacy settings that are on our devices reflect our respective privacy priorities. Just like you should be putting anti-virus software on your computer – the best defense is a good offense. Know what data the device collects, and what it shares is key. This is still an emerging technology, and as such, be aware, and always  proceed with your eyes wide open.

For me, my first set of experiences using these technologies has been life changing. Using the FitBit has provided me with a tool that reminds me of my commitment to my health. The capability to “compete” against friends and family online in FitBit challenges and steps keeps it fun and engaging for me, while the extra monetary incentive provided by my employer keeps it relevant. Sometimes, money does talk.

I’d love to know what Internet of Things experiences and tools you have and use, and what you see on the horizon!

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Feature photo from IBM, and www.comsoc.org/blog 

Best Day Ever!

Sometimes I think I am one of the luckiest people in the world. And that’s true for this month.

I’m a Lucky Girl

US_Navy_120126-N-YC845-001_The_official_logo_of_the_amphibious_exercise_Bold_Alligator_2012As part of the Cisco Social Ambassador program, I was chosen to join the “media day” for Bold Alligator 2014. Bold Alligator is a 12 day joint Navy and Marine exercise that showcases the capabilities of what is called “seabasing” and the full range of amphibious operations all while responding to multiple crisis and responses. This year, more than 19 nations and 19 ships participated in the exercises that spanned the eastern seaboard from Washington DC to Florida, to as far inland as Indiana. The fourth Bold Alligator, there were more than 450 planes and 17,000 service people are involved, taking 2 years of planning. Our group of media folks – from bloggers and tweeters to journalists, were there to get a glimpse of what our amazing servicemen and women are doing, day in and day out.

But basically, it means that I was able to spend a day watching and interacting with these phenomenal military folks. Oh, and I was in a Seahawk Helicopter, on an aircraft carrier, but more on that later.

Let’s Get Started

Bold Alligator pamphletThe day started at Cherry Point, Marine Corp Air Station. I was about to take a picture of the front of the Station, when I saw a fellow blogger getting pulled aside and questioned by some Marines, so I thought I would just wait for our escort. ☺

We headed for a briefing at Bogue Field, where we learned more about the operation and the day’s events. Although a joint operation, we were escorted by folks working mostly with the Marine Expeditionary Brigades (MEB).  These forces are set up to be  be agile and nimble, and to support the fleet’s war fighting operations. At first I was initially surprised at the number of terms used by the Marines that are also used by our product development teams and engineers, again demonstrating the need for us to continue to hire and leverage veterans with great skills and experience.

The Treasure Coast

The exercise uses a fictional Treasure Coast complete with a history of countries shown on a map on top of the US map. The complex scenarios outlined in the exercise focus on background provided about these countries. What we learned during our briefing is that “the emerging democracies of Amber, Amberland, Amethyst Island, Mica and others are improving, while relations with Garnet are deteriorating. Pirate attacks plague the area while humanitarian aid to Amber, Amberland and Pyrope are hampered.”

Treasure Coast

Command and Control

Starting a Bogue Field, we drove through barbed wire fencing checkpoints to review the Navy Expeditionary Force and Marine Wing Support Squadron operations. Think of it like the biggest tent you ever saw, with rooms upon rooms that emanate from a large center tent. We had to put down our cameras and phones for this part of the tour.

tentsWe entered the tent from a grassy and tree lined area, directly into a monitored and guarded cell phone/camera drop area. The tent had air conditioning, a metal floor, lighting, networking operations, huge screens, and, I was glad to see Cisco phones all over the place. These tents are erected in hours not weeks, and it was nicer than some conference rooms I’ve been in. The situational awareness room (my words, not theirs) reviewed chats, and incoming intelligence from various sources.

After that we toured an area set up to show us the various disciplines in use – from Explosive Ordnance Disposal (ok, bombs) via robot, and this bomb suit, below. (Gulp!) One of the folks in our group asked how someone gets that job…you know, the guy the gets to wear the bomb suit.  “He must’ve drawn the short straw.”  The soldier corrected him immediately.  “No sir, the person in THAT suit has the MOST experience.”  Makes sense, but reminded me of the sacrifice our military folks make everyday.

I also met several entomologists. Yep, the Navy has entomologists – otherwise known as bug people. There are 38 entomologists currently serving on active duty supporting the marines throughout the theatres – from malaria control, pests on ships and they work to identify possible other issues as well. The folks I met had just caught several Black Widow spiders in the tents just deployed, and they wanted me to see it up close. Ummm, no thank you.

bugs1 copy

 

robot1suit1

After that, we headed to the Bogue Air Field, to see field operations. Did you know Marines can put down a runway or air pad in just hours? And put together a runway that will support a Harrier aircraft in just days? It’s a key component in their rapid deployment, agile system. The other equipment was just as impressive, such as the fire truck and runway cleaner.

runway firefighting

Next Stop, USS Kearsarge

Aloriinhelmet-sunglassesfter lunch at the Officers Club, we headed to the USS Kearsarge (KSG) via helicopter. Putting on the cranial helmet (perfectly named), as well as the life vest, we loaded up the Seahawks to head out for a 40 min flight to the carrier.

Getting buckled up in my 4 point harness, sitting backwards, while not being able to easily look down (with that huge helmet on my head) was a trip. It was a little bit of a bumpy ride, but absolutely exhilarating. Landing on the KSG was crazy – just think about landing a bird on a moving target, that is moving up and down at the same time. These pilots are so well trained, they made it seem like parallel parking. (Still difficult for many without the backup camera. ☺)

 

outsidelanding

USS Kearsarge (Navy pic)

USS Kearsarge (Navy pic)

The USS Kearsarge, a small aircraft carrier, is officially called an Amphibious Assault Ship. It supports V/STOL – (Vertical/Short Take-Off and Landing) planes, and helicopter aircraft. It’s 846 feet long – think 3 football fields, and normally houses 29 aircraft. (There were 18 birds on board that day.) Some of them are not on deck, as you can see here.

undershipIt’s a FULL SHIP!  Normally, there are a little over 1100 Sailors on board, and once you add the Marines, about 3100 souls on board.  Which is how many there were, when we were there.

Next was a meeting with Major General Richard Simcock and Rear Admiral Cindy Thebaud. We got a run down of the partnership between the Navy and Marines, or what they call, “putting the blue and green team back together.”

meeting

The KSG was like a mini-city, with our tour we saw much of it – from the gym, to the decks, to the ward room and eating bay.

doorsOh, and the carrier is sovereign U.S. territory – so when you are in international waters and on the carrier, you are in the U.S.

Birds Eye View

A quick trip to the bridge, to get a view of one of the highest points we could go, was a thrill. And, the most swaying part of the trip. The bridge is really the ship’s command center – where the captain controls the movement of the ship.

bridge2ndbridge2Get a look at these guys. Young, huh? The fine young man on the right is 19 – and he’s driving the ship. The gentleman on the left, he’s 20 something, and he runs propulsion and it takes about 5 miles to actually stop the ship.  Yes, about 5 miles.

The navigation team of 3 sailors were also under 21, and all with significant experience and presence. If the captain says they can do this job, I believe him.

boysNext was a quick trip to the secondary bridge, where we could get a really great view of the ship. There the captain shared some great stories and more about the USS Kearsarge’s capability to do replenishment at sea, how tension lines for fuel and cargo make the job easier, and his longest time consecutively at sea without a stop at a port, 142 days.

2ndbridge

On Deck

Finally, we headed to the deck – to get up close and personal with the flight operations. Donning a float jacket and my favorite headgear, we headed up. At first, I couldn’t believe we would be this close while helicopters were taking off and landing. But, we were.

I followed our escort, and ended up stopping short of the destination as a Seahawk made its way to land right across from me. That was my opportunity – I grabbed my camera and decided to get some video – without really noticing all the Marines planting themselves perpendicular to the landing spot. Then, the prop wash of the roters hit, and I almost lost my balance. That’s why they planted themselves. Duh. I got a better view when I moved further up the deck.  (Check out both videos below) The Seahawk must’ve made no less than 15 landings – back and forth, some of that for us, I’m sure, and some as training. The whole operation looked highly tuned and organized.

First attempt at recording,below.

Much better second attempt. 🙂

Saying goodbye

We made our way back inside, to catch our own flight back to the Base. Right before us, however were several dignitaries, we were told they were Retired Generals. The custom is to set out a red carpet and then sailors, called side boys, would arrive to flank the entrance area to form a passageway at the gangway. The number of “side boys” there is dependent on the rank of the Officer and they stayed at their post and saluted the dignitaries as they left.

dignatary1Then it was our turn to travel back. The day went by so quickly, it seemed like I had just been in the car at 4:30am on my way there, and here we were going back to the Base.

As we took off quickly from the USS Kearsarge, I looked back at the ship – knowing that I now have some lifelong memories, an amazing experience and a huge appreciation for all of our service men and women in the Armed Forces. To all of our veterans and active service members, thank you for your service. I couldn’t have asked for a better day, than to spend it with you. We are all in your debt.

_________________________________________________________________

I would like to thank Dennis Hall of the Avere Group, and the Cisco Social Ambassador program. The Social Ambassador program recognizes employees and contractors who have adopted social media as part of their job and/or would like to expand their skill set. Over 1,000+ members all over the world are currently participating in the program. Dennis and Cisco – thank you for making this the Best Day Ever!

My participation in exercise Bold Alligator 2014 is the outcome at the outset of a pro bono relationship between Rachel Bakker, Cisco Systems Social Media Manager and Dennis Hall, founder of Avere Group, LLC in California dating back to 2011. Dennis Hall has nominated community leaders on a pro bono basis to the military for public affairs embarks for over 22 years, including employees of Cisco Systems before the collaboration. He is neither an employee nor contractor of the military.

 

 

 

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